Vertical Carousels Australia has trained installation crews available for installations & relocations to address your needs for the installation of vertical carousels, vertical Lift Modules and shelving. VCA’s senior installers have over 20 years of collected experience regarding warehouse shelving and high-density storage installations. With VCA as your partner, coordination problems with multiple suppliers will never interfere with the timely completion of your project. A supervisor and team of professional installers will be assigned to accomplish the job properly and on time. Safety is the main concern so all of our installers are equipped with safety equipment and are white card, forklift and elevating work platform certified.
Unlike many companies, we don’t sub-contract the installation of your system to outside contractors. When the time arises and you need to relocate your vertical carousel, give us a call. We will assign an installation crew to your site to dismantle the unit, pack, transport and reassemble it anywhere around the country in a professional manner. The impact on your operations will be kept to a minimum. Customer satisfaction is of the utmost importance and we believe we offer our growing list of Customers a Quality Genuine Service and Unbiased advice when it comes to all your Vertical Carousel needs. Whilst most other companies will only relocate your vertical carousel we can also offer to relocate the stock thus saving you valuable time.
Carousel Service & Breakdowns – In today’s business environment, we understand you and your business can’t afford to be crippled by system downtime. That’s why, at Vertical Carousels Australia, emergency service is delivered fast, bringing your system back to peak operating efficiency in a short time.
Our service technicians can accurately diagnose and solve any vertical carousel or vertical lift module problem you may be experiencing. Being trained on most brands we can quickly diagnose the problem and get you operational as quickly as possible. We have expert knowledge in automated high-density vertical storage systems, diagnostics, support and machine configuration services to ensure you maximise the use of your investment.
Don’t wait for a serious breakdown to occur and hinder your operations. Ask about our scheduled maintenance programs. We also offer free telephone support in conjunction with a service agreement. Our service technician attending site will be multi-skilled, supported by a vehicle stocked with a comprehensive range of relevant parts and equipment. Our technicians have experience with VCA, KARDEX, PREVON, MODULA and HANEL.
Vertical Carousels and Lift Modules come under the same category as forklifts and cranes and should have Preventative Maintenance done periodically to provide safety certification required by legislation. If your machines are not serviced periodically and there is an accident then you will be held responsible for not having the machines checked. Our Service Agreements are available on an annual basis and include 1 or 2 site visits a year to each contracted machine. Non-Contractual Servicing is also available. Site visits are based on a minimum call-out fee per machine and at the earliest availability.
Ensure that your equipment is working properly with a Preventative Maintenance Service. A Preventative Maintenance Service will improve the longevity of your equipment with regular routine inspections to ensure your equipment is operating properly. We offer a range of contract options from 7:00 am to 5:00 pm 5 days a week to 24 hours 7 days a week. We will also give 4 to 8 hours sliding response time promise for certain mission-critical industries. Our Service Agreements are available on an annual basis and include 2 site visits a year to each contracted machine. Non-Contractual Servicing is also available. Site visits are based on a minimum call-out fee per machine and at the earliest availability.
A VCA Service Technician(s) would provide each machine with a thorough inspection from the appropriate checklist ensuring that each area of the machines is checked over and then lubricated to ensure smooth running until the next inspection.
Carrying out this type of regular preventative maintenance helps minimise breakdowns and workforce interruptions and extends the life and value of your machines. Out of normal business hours, preventative maintenance is also available so as not to interrupt your work.
On completion of the service, you will receive a copy of the service report checklist highlighting any areas that may need further attention. These reports are necessary for certification of the machines. Once the service sheets have been returned to our office any further work that may be required would be detailed on a full quotation with recommendations for any repairs. The list of repair and maintenance services are mentioned below.
Carrying out this type of regular preventative maintenance helps minimise breakdowns and workforce interruptions and extends the life and value of your machines. Out of normal business hours, preventative maintenance is also available so as not to interrupt your work.
The success of every material handling system hinges on acceptance by its users, their ability to maximize the efficiencies the system offers and their knowledge of how to keep it functioning properly. To help ensure quick acceptance and the expected productivity results, VCA conducts thorough operational and maintenance training classes upon system completion prior to customer use.
